Rights
Accessibility and Availability
- To be provided with proper healthcare at all times.
- To access clinical records.
- To receive treatment in a safe environment and receive emotional support to the best degree within the limits of medical care provided.
Information Exchange
- To get information about health status / treatment about plan of care.
- To avail information about the possible risks, side effects and alternative methods of treatment.
Involvement in decision making
- To be actively involved in decisions related to treatment.
Respect, Dignity and Consideration
- To receive respect for religious beliefs in harmony with hospital policy.
Personal & Information Privacy and Confidentiality
- To be provided with privacy whenever deemed suitable. To maintain confidentiality about all aspects of care rendered.
Treatment Cost
- To receive financial counseling and an estimate of cost at the time of admission.
- To get information of day to day bills in accordance with hospital policy.
- To get detailed bill at the time of discharge.
Complain & Feedback
- To register complain and know its status.
Security
- To be protected from any unfair treatment.
Consent
- To give consent to or refuse medical care or recommend treatment to the extent permitted by law.
- To be involved or not to be involved in a research activity.
Responsibilities
Accessibility and Availability
- To follow the treatment plan.
- To provide contact details of atleast one relative.
Information Exchange
- To provide accurate information about your present health condition and past health history.
- To update on health status during treatment.
Involvement in decision making
- To accept the risk of discontinuation of the advised treatment.
Respect, Dignity and Consideration
- To behave in a polite and respectful manner.
Personal & Information Privacy and Confidentiality
- To understand that confidential information maybe allowed to view to authorized statutory bodies, insurance companies or your payer.
Treatment Cost
- To provide TPA / insurance details at the same time of admission.
- To know day to day billing and to make timely payments.
- To make deposits as per hospital policy.
Complain & Feedback
- To provide your valuable feedback and suggestions.
Security
- To take care of your belongings.
- Not to damage hospital property and comply with hospital policy.
Consent
- To report understanding of instructions and ask for clarifications when required.
HOSPITAL ADDRESS
132ft. Ring Road, Helmet Circle, Memnagar, Ahmedabad – 380052. Gujarat, India.
EMERGENCY( 24X7 )
Mobile: +91 – 99047 44410
Help Line : +91 – 98244 40044
+91 – 79 – 2791 4444
E-MAIL ADDRESS
contact@kaizenhospital.com
WHY KAIZEN ?
With a vision to extend World Class healthcare solutions to the community through advances in medical technology, medical research and by adopting best man power management practices , Kaizen hospital was established in Ahmedabad in 2011.
